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Alexandra &
Crestview Surgeries

Tel: 01502 526060

The Patient Charter 2025/26

We’d like to share a helpful guide (see link below) called “You and Your General Practice”. It explains what you can expect from your GP team and how you can support them to ensure you receive the best possible care from the NHS.  Thank you for being an active partner in your healthcare.

NHS England » You and your general practice – English


Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Latest News

Healthwatch Norfolk | Family involvement in care: Experiences of Carers of people over 65

Healthwatch Norfolk is the independent voice for patients, service users and carers in the county. We gather people’s views of […]

Contact details.

Please make sure you let us have your up to date contact details, mobile numbers and email addresses, why not […]

Bank Holiday Closures.

The Surgery will be closed on the following dates. 2025 August 25th December 25th and 26th 2026 January 1st April […]

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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