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Noticeboard

!Flu Vaccinations!

We have flu vaccinations now in stock for eligible patients. Please contact the surgery to book for one of our Saturday morning clinics. If you are unsure if you are eligible, a receptionist will be able to assist you.

Tel: 01502 526062 Alexandra Road

Tel: 01502 526666 Crestview Medical Centre 

Which health service should you choose?

Mobile Numbers! 

Since the implementation of our new computer system we are able to send SMS text reminders about routine appointments at the surgery. We would encourage all patients to check that we have the correct mobile number on our records,

Health Checks for those aged 40-74.

 The NHS Health Check is a new National program that offers checks to patients between the ages of 40 and 74, once every five years.

For more information, please go to the Clinics and Services tab.

Appointments for those who work:

We offer book-ahead appointments on Saturday mornings at alternate sites, and we have Nurse Practitioner appointments available over lunchtime.

*Please note the Saturday morning clinics ARE NOT walk-in surgeries - appointments are pre-booked only. Also the pharmacy at Alexandra Road is not open on any Saturday.

Chaperones

If you would like a chaperone present during your consultation please let Reception know as you book your appointment or check-in for it. Thank-you

 

Latest News

Dr Domek Leaving

As of 1st October Dr Domek will no longer be with us.  All patients registered with him will be allocated to another GP within the practice.  However, when you book appointments you can be seen by any clinician available. Staff may ask you for an indication of the reason you require an appointment and will endeavour to signpost you appropriately. All staff will be undergoing training in signposting this will be from other practice clinicians and e-learning.   

FLU VACCINATIONS 2017

We have flu vaccinations/nasal flu vaccinations in stock for all eligible patients! Please contact reception to book. There is a clinics this Saturday 14 October at Crestview medical Centre. 

On-line services 

If you haven’t yet signed up for GP Online Services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices

 

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.

Prescriptions

The practice processes prescriptions in a central hub at Crestview Medical Centre. We encourage patients to inform us of the pharmacy they use so we can send your prescriptions electronically directly to them, this will avoid any delay in collection and is a much seemless service.  

Patient Reference Group Meeting

The date of the next meeting of the PRG will be Wednesday 25th October at 2.30pm and will be held at Crestview Medical Centre.  If you would like to be a member of the PRG or if you would like to raise anything regarding the practice to be discussed by the PRG please contact practice administrator Tracey Bullard to let her know. (Tel. 01502 526062 Email: tracey.bullard@nhs.net)

On-line appointment booking 

We are able to offer our patients on-line, routine appointment booking with the Doctors at both sites. If you would like to sign up for this please speak to a receptionist at either site who will be able to provide you with the details you will NEED to register.

The appointments available for booking are single (10min) routine appointments with the GPs and from Jan. 2015 we are also making some 10 minute nurse practitioner appointments available. If you feel you require longer than the allocated time for routine appointments we would advise you to speak to reception who can then book the appropriate time for you.

emis access  

Enhanced Summary Care Records

A Summary Care Record is certain information from patient records' which is uploaded to the NHS 'Spine', a central database that only authorised NHS staff have access to. Patients can opt out and you may have already done so. Summary Care Records from the practice were uploaded to the 'Spine' in April 2014. This enables authorised personnel in hospitals in England (usually in A&E departments) to see your latest medications, any allergies you suffer from and any bad reactions to medication you have had so they may treat you safely. Further information is available in the attached leaflet. If you do NOT want a summary care record created please fill out page 2 of the attached leaflet and hand it in to Reception at either site. The practice uploads Summary Care Record information daily to the NHS 'Spine' for those patients who have not opted out.


 

We are now asking patients if they would like to 'enhance' their existing summary care record. This would mean that additional information to that stated above would be available (with your consent) to anyone from another primary or secondary care setting looking at your records. If you attended A&E for example, following an accident, and the A&E doctor wanted to know if you were allergic to anything but in your state of shock you weren't able to remember, he would ask your permission to look at your Summary Care Record, where he would be able to see any allergies previously recorded in your medical records. If you wanted to 'enhance' your record it would include the following information: 

  • Significant Medical History (Past and Present)
  • Reason for Medication 
  • Anticipatory Care Information (important in the management of long term conditions)
  • Communication Preferences
  • End of Life Care Information
  • Immunisations 

If you would like more information please speak to reception. 

Summary_Care_Record_Consent_Form_v2_1.pdf  

  

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