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Noticeboard

!Flu Vaccinations!

We have flu vaccinations now in stock for eligible patients. Please contact the surgery to book for one of our Saturday morning clinics. If you are unsure if you are eligible, a receptionist will be able to assist you.

Tel: 01502 526062 Alexandra Road

Tel: 01502 526666 Crestview Medical Centre 

Which health service should you choose?

Mobile Numbers! 

Since the implementation of our new computer system we are able to send SMS text reminders about routine appointments at the surgery. We would encourage all patients to check that we have the correct mobile number on our records,

Health Checks for those aged 40-74.

 The NHS Health Check is a new National program that offers checks to patients between the ages of 40 and 74, once every five years.

For more information, please go to the Clinics and Services tab.

Appointments for those who work:

We offer book-ahead appointments on Saturday mornings at alternate sites, and we have Nurse Practitioner appointments available over lunchtime.

*Please note the Saturday morning clinics ARE NOT walk-in surgeries - appointments are pre-booked only. Also the pharmacy at Alexandra Road is not open on any Saturday.

Chaperones

If you would like a chaperone present during your consultation please let Reception know as you book your appointment or check-in for it. Thank-you

 

Practice Mission Statement


 As an organisation we try to offer our patients the best possible service by working to a set of values and principles agreed by the staff and patients, as set out below:


Our mission statement 

“Each and every patient matters”


Our core values and principles which guide us are:

Patient – centred : Each patient’s individual needs and experience are our firstconsideration and at the heart of everything we do.

Quality: To provide the highest possible standards of care and treatmentto patients with diversity, equity and equality of access.

Premises: To provide our patients with a clean, modern and safe environmentwhen they visit us.

Ethical: To work within an ethicalframework at all times through a policy of openness and transparency.

Innovation: To continually innovate to bring about change for the wellbeingof our patients. These will be met as far as possible as financial resourcesallow.

Teamwork: To work together and support each other for the benefit of ourpatients.

 Staff:To invest in the development of staff to provide a highly skilledworkforce. Our staff are expected to display compassion, courtesy,professionalism and integrity in all their dealings with patients, theirfamilies and with each other.

 

“Providing patients with high qualitymedical care”



 
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